Calls are answered by experienced engineers within 3 rings.
Our members of staff will frequently be able to answer your query or solve your problem over the telephone. If we are unable to do this your call will be logged instantly on our engineering task list for the next free engineer.
All of our staff are trained to put you through to the right person immediately.
We manage our solutions end-to-end. For example, with our Parasol SIP solutions we manage the analogue line, the Internet connection and the equipment at both ends for maximum visibility.
We own a large quantity of maintenance stock, from Cisco Routers to large Panasonic and Mitel CPUs, allowing LCC engineers to repair and replace faulty equipment within hours.
Outside of our normal working hours of 9am to 5pm, you might still speak with an engineer as some of them start work at 6:30 am to suit our customers.
What can we provide?
Hosted, Panasonic and Mitel Telephone Systems
BT Openreach lines and calls plus SIP Trunk solutions
Structured Cabling and Wireless LAN
Call Recording Solutions
Audio, Web and Video Conferencing Solutions
Panasonic Facsimile systems
Out of Hours Support even during Bank Holidays and Christmas